ph877 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how ph877 ("ph877," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "your," or "Player") who access or use the ph877 online gaming platform, including the ph877 website and any associated mobile-optimized interfaces (collectively, the "Platform").

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines. It applies to all personal data processed by ph877 in connection with the operation of the Platform and the provision of gaming services to Filipino players.

By registering an account on ph877 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2. Data Controller Information

ph877 acts as the data controller in respect of the personal data collected through the Platform. As data controller, ph877 determines the purposes and means of processing your personal data. For all privacy-related inquiries, requests, and complaints, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

3. Personal Data We Collect

ph877 collects the following categories of personal data from players:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, residential address	Account communication, transaction notifications, support
Financial Data	GCash number, bank account details, transaction history, deposit and withdrawal records	Payment processing, AML compliance, fraud prevention
Gaming Data	Game history, wager amounts, session duration, win/loss records, bonus usage	Platform operation, responsible gaming monitoring, dispute resolution
Technical Data	IP address, device type, browser type, operating system, login timestamps	Security, fraud detection, platform optimization
Usage Data	Pages visited, features used, click patterns, session duration	Platform improvement, user experience optimization
Communications Data	Support chat logs, email correspondence, feedback submissions	Customer support, quality assurance, dispute resolution

ph877 does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and compliance with applicable Philippine regulations.

4. How We Collect Your Data

ph877 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and similar tracking technologies (see Section 8);
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment data from payment processors such as GCash and partner banks.

5. Purposes and Legal Bases for Processing

ph877 processes your personal data for the following purposes and on the following legal bases under the DPA:

• Contract performance: To register and maintain your account, process deposits and withdrawals, provide gaming services, and administer bonuses and promotions;
• Legal obligation: To comply with Philippine anti-money laundering laws (AMLA), PAGCOR regulatory requirements, KYC obligations, tax reporting requirements, and data breach notification obligations under the DPA;
• Legitimate interests: To detect and prevent fraud, cheating, and abuse of the Platform; to maintain the security and integrity of the Platform; to improve our services and user experience; to conduct responsible gaming monitoring;
• Consent: To send you marketing communications about ph877 promotions, new games, and platform updates, where you have opted in to receive such communications. You may withdraw your consent at any time by contacting support or updating your account preferences.

6. Disclosure of Personal Data to Third Parties

6.1 Service Providers. ph877 may share your personal data with trusted third-party service providers who assist us in operating the Platform, including: KYC and identity verification providers; payment processors (GCash, Maya, partner banks); cloud hosting and infrastructure providers; customer support platform providers; fraud detection and AML screening providers; and analytics service providers. All such providers are contractually required to process your data only on ph877's instructions and in compliance with the DPA.

6.2 Regulatory and Legal Disclosure. ph877 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable Philippine law, regulatory directive, or valid legal process.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of ph877's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6.4 No Sale of Data. ph877 does not sell, rent, or trade your personal data to any third party for their own independent marketing or commercial purposes.

7. Data Retention

ph877 retains your personal data for as long as your account remains active and for such additional periods as are required by applicable Philippine law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gaming history and session data is retained for a minimum of three (3) years;
• Customer support communications are retained for two (2) years from the date of the interaction.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with ph877's data disposal procedures.

8. Cookies and Tracking Technologies

8.1 Types of Cookies. ph877 uses the following types of cookies and similar technologies on the Platform:

• Essential cookies: Required for the Platform to function, including session management and login authentication. These cannot be disabled without affecting Platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement;
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

8.2 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. ph877 does not use cookies to track your activity across unrelated third-party websites.

9. Data Security

ph877 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial and identity data;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems;
• Incident response procedures for detecting, containing, and reporting data breaches.

While ph877 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your ph877 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph877:

• Right to be informed: The right to be notified of how your personal data is being collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data ph877 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to ph877's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. ph877 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the DPA and its Implementing Rules and Regulations.

11. Children and Minors

The ph877 Platform is strictly restricted to individuals who are at least twenty-one (21) years of age, in compliance with Philippine gaming law. ph877 does not knowingly collect personal data from individuals under 21 years of age. If ph877 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 13.

12. Changes to This Privacy Policy

ph877 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days before taking effect. The "Effective Date" at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13. Contact and Complaints

For all privacy-related inquiries, data subject requests, or complaints, please contact the ph877 Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 days for formal data subject requests; within 24 hours for general privacy inquiries
• Languages: English and Filipino (Tagalog)

If you are not satisfied with ph877's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.

This Privacy Policy was last updated on January 1, 2026. ph877 is an online gaming platform serving Filipino players in the Philippines. All personal data processing is conducted in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and applicable PAGCOR regulations. Players must be 21 years of age or older. Gambling is addictive — please play responsibly.